Terms and Conditions

Welcome to Host Me Tender’s Guest Portal! These Terms and Conditions outline the rules and regulations for using our Guest Portal, which provides access to guides, recommendations, city tours, food tours, and related services. By accessing or using the Guest Portal, you agree to these terms. If you do not agree, please refrain from using the Guest Portal.

1. Definitions

• "Company" refers to Host Me Tender.
• "Guest Portal" refers to the online platform provided by Host Me Tender for guests.
• "User" or "Guest" refers to any individual accessing or using the Guest Portal.
• "Services" refers to the guides, recommendations, and tour information provided through the Guest Portal.

2. Access and Use
By accessing the Guest Portal, you agree to:

• Use the portal for personal, non-commercial purposes.
• Provide accurate information when creating an account or making inquiries.
• Refrain from using the portal for illegal activities or purposes.

Host Me Tender reserves the right to restrict access to users who violate these terms.

3. Intellectual Property
All content available on the Guest Portal, including text, images, guides, and recommendations, is owned by Host Me Tender or its licensors. Users are granted a limited, non-exclusive license to access and view the content for personal use.

You must not:

• Reproduce, distribute, or publicly display content from the Guest Portal without permission.
• Modify or adapt content for commercial purposes.
• Claim ownership of any content found on the Guest Portal.

4. User-Generated Content
Users may have the option to submit reviews or feedback through the Guest Portal. By submitting content, you grant Host Me Tender a non-exclusive, royalty-free license to use, reproduce, and display your content.

Prohibited Content:

•  Offensive or defamatory material.
• Content infringing on intellectual property rights.
• False or misleading information. 

Host Me Tender reserves the right to remove content that violates these terms.

5. Use of Recommendations and Guides

• All information provided in guides and recommendations is for informational purposes only.
• Host Me Tender is not responsible for inaccuracies, changes in operating hours, or issues arising from third-party services such as restaurants or attractions.
• Guests are encouraged to verify details with service providers before visiting any recommended location.

6. Booking Process for Tours and Services
The Guest Portal allows users to book city tours, food tours, and other experiences. By booking through the portal, you agree to the following terms:

Booking Confirmation:

• Bookings are subject to availability and confirmation by Host Me Tender.
• A confirmation email will be sent upon successful booking.

Payment Terms:

• Payment must be completed at the time of booking unless otherwise specified.
• Accepted payment methods will be outlined during the booking process.

Cancellation and Refunds:

• Cancellation requests must be submitted through the portal or via email.
• Refund eligibility and cancellation fees will be specified at the time of booking.
• Host Me Tender reserves the right to offer alternative arrangements in cases of unforeseen circumstances.

7. Safety and Conduct

• Guests must follow local laws and safety guidelines during tours and experiences.
• Host Me Tender is not liable for injuries, accidents, or personal losses incurred during activities.
• Guests must behave respectfully toward guides, fellow participants, and local communities.

8. Third-Party Service Providers

• Tours, guides, and restaurant recommendations may involve third-party service providers.
• Host Me Tender is not responsible for the actions, services, or policies of third-party providers.
• Guests are encouraged to read third-party terms and policies before participating.

9. Changes to Tours or Recommendations

• Host Me Tender reserves the right to modify or cancel tours and recommendations due to availability, weather, or other unforeseen circumstances.
• Users will be notified of significant changes as soon as possible.

10. Guest Responsibilities

• Guests are responsible for their personal belongings during tours and experiences.
• Items such as identification, money, or sunscreen should be carried as needed.
• Guests should notify Host Me Tender of any special requirements in advance.

11. Photos and Media Consent

• Photos or videos may be taken during tours or experiences for promotional purposes.
• By participating in a tour, guests consent to the use of their images in Host Me Tender’s marketing materials unless they opt out in writing.

12. Accessibility Information

• Some tours and recommendations may have limited accessibility for guests with mobility challenges.
• Users are advised to check with Host Me Tender in advance to determine accessibility options.

13. Force Majeure

• Host Me Tender is not liable for tour cancellations or modifications due to unforeseen events such as bad weather, transportation issues, or government restrictions.
• Alternative arrangements will be offered when possible.

14. Language of Communication

• Tours and experiences may be available in specific languages.
• Availability of language options will be specified at the time of booking.

15. Limitation of Liability
Host Me Tender is not liable for:

• Personal injury, loss, or damage arising from the use of the Guest Portal.
• Errors or inaccuracies in the content provided.
• Failures or delays caused by events beyond our control.

16. Privacy Policy
Your use of the Guest Portal is governed by Host Me Tender’s Privacy Policy, which details how we collect, use, and protect your personal information.

17. Changes to Terms and Conditions
Host Me Tender reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the Guest Portal constitutes acceptance of the updated terms.

18. Governing Law
These Terms and Conditions are governed by the laws and regulations of Mexico City (Ciudad de México). Any disputes arising from the use of the Guest Portal shall be subject to the exclusive jurisdiction of the courts in Mexico City.

19. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]  

Last Updated: 22-02-2025